![]() You may need to install WMP from Settings > Apps > Apps & Features > Optional Feature > Add a Feature, add WMP here. If this is Windows Media Player Download and run this WMP troubleshooter from Microsoft: If necessaary reset the browser as shown here: Make sure the browser's Flash is enabled and current by running this tool: ![]() What player is it using for Amazon Prime? If it's a web player then try another browser. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.
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